12jit's commitment to responsible gaming
Enjoy the game within your limits — keep full control of your gaming experience at 12jit with deposit limits, self-exclusion and time-out features.
Why is responsible gaming important?
Online casino and betting is entertainment, but it stays enjoyable only when you play within your own limits. 12jit believes that every player's safety and well-being is the highest priority.
Responsible gaming is not just about managing your money — it means maintaining a balance with your time, mental health and family life. At 12jit we provide a range of protective tools to help you find that balance.
Alongside SSL encryption and fair play on our platform, we want to make sure gaming never becomes a problem. If at any point it feels like things are getting out of control, our 24/7 support team is here for you in Bengali.
Please remember: 12jit is only for players aged 21 and above. Minors are not permitted to open an account or play. We are always vigilant when it comes to age verification.
12jit's protection policy: We never encourage players to bet beyond their means. Gaming is for entertainment — not as a source of income.
Protective tools — in your control
12jit offers a number of effective tools for your safety that you can use at any time.
Deposit Limit
You can set how much you are allowed to deposit daily, weekly or monthly. Once a limit is set it takes effect immediately. A cooling-off period applies when requesting an increase to the limit.
Self-Exclusion
If you feel you need a break from gaming, you can suspend your account yourself, either temporarily or permanently. You will not receive any promotional emails during the exclusion period.
Time-Out
Take a time-out from 1 day up to 6 weeks. Login is completely disabled during this period. This break is very effective for restoring mental clarity.
Session Reminder
Set a reminder to track how long you have been playing. A warning message appears on screen once the set time has passed so you stay aware.
Bet Amount Limit
Set the maximum amount you can wager in each session in advance. This limit protects you from a large loss in a single session.
Direct Support
Contact our 24/7 Bengali live chat support for any issue. Our trained team will assist you in using the right tools.
Financial limits and payment information
Financial control is an important part of responsible gaming. The deposit and withdrawal rules at 12jit help you stay informed.
| Payment Item | Details |
|---|---|
| Minimum Deposit | ৳100 |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 30 minutes to 3 hours |
| Payment Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
A deposit limit takes effect immediately once set. However, a request to increase the limit takes time to process — this is intentionally designed to prevent impulsive deposits made in the heat of the moment.
Signs of problem gambling
If any of the following signs appear, seek help or activate self-exclusion right away:
- Borrowing money beyond your budget or spending savings to place bets
- A strong urge to keep betting to recover lost money (chasing losses)
- Losing focus on family, work or studies
- Feeling unable to stop playing or feeling anxious about it
- Lying to family or friends about your gambling
- Experiencing mental restlessness, sleep problems or depression
These signs do not mean you are weak. They are signals that a short break or some support is needed. Come to our live chat — we are ready to help.
How to activate protective tools
You can enable protective tools on your account in just a few simple steps.
Log In
Log in to your 12jit account and click on the profile icon.
Open Settings
Find the "Responsible Gaming" section.
Choose a tool
Select whichever you need — deposit limit, time-out or self-exclusion.
Confirm
Save the changes. The relevant limit will take effect immediately.
Having trouble activating a tool? Contact our 24/7 Bengali live chat — the team will help you directly.
10 tips for healthy gaming
12jit wants every player to have a positive and enjoyable experience. Keep these simple tips in mind.
- Set a budget before you play and stick to it
- Never think of gaming as a source of income
- Accept losses when they happen and do not chase them
- Take regular breaks — at least 10 minutes every hour
- Avoid playing when you are tired or under mental stress
- Never place bets while under the influence of alcohol or substances
- Spend time with family and friends — do not let gaming damage relationships
- Do not expect a "guaranteed" win on any game
- Keep your account details out of reach of children or minors
- If you are not enjoying the game, take a break right away
Details about self-exclusion
Self-exclusion is a powerful tool that completely blocks your access to 12jit for a set period of time. It is a conscious decision you make for your own protection.
Temporary Exclusion
Suspend your account for 1 week up to 6 months. Access is automatically restored once the period ends.
Permanent Exclusion
Close your account permanently. Once this takes effect it cannot be reopened.
Important: Do not attempt to open a new account while exclusion is active. 12jit enforces this rule strictly and any new account identified will be closed.
Contact us for help
- Live Chat — get support in Bengali 24/7 (log in to the platform)
- Email: [email protected]
Protection for minors
12jit strictly enforces the 21+ age limit. Age is verified at registration and at the time of withdrawal. Accounts belonging to minors are closed immediately and deposited funds are not returned.
If you have children or teenagers in your household, use parental control software on your device. Never share your login details.
Advice for parents
- Use a password and screen lock on your device
- Keep parental filters active on your browser
- Keep your account password out of reach of children
- Have open conversations with your children about online gaming
Assess yourself
Ask yourself the questions below. If most of your answers are "yes", it is time to seek support.
- Are you spending more than your set budget?
- Are you neglecting family responsibilities to play?
- Are you finding it hard to stop playing?
- Are you repeatedly trying to recover money you have lost?
- Are you lying about or hiding your gambling?
Seeking help is a sign of strength, not weakness. The 12jit live chat team will guide you with compassion. Reach out now.
About Responsible Gaming Frequently Asked Questions
Play Responsibly with Enjoyment
Enjoy entertainment, stay within your limits. Go back to 12jit's game collection or check our FAQ for any questions.